Consultation

The ten Gastroenterologists we support possess a broad base of clinical expertise in general gastroenterology & bowel cancer screening as well as in their varied specialty areas of interest; ERCP, Hepatology (liver diseases ), Capsule Endoscopy, EUS. The doctors attend a wide variety of public and private local hospitals as well as Pennant Hills Day Surgery.

Do I need a referral to make an appointment?

Yes, each of the gastroenterologists consulting from our practice require referrals from their patients. One can be obtained from a GP or Specialist that is treating you. A GP referral is generally valid for 12 months & a Specialist referral is generally valid for 3 months.

What should I bring with me when I come for a scheduled office appointment?

  • Your Medicare card, Private health insurance card (if you are insured), pension card (if a pensioner) or DVA card
  • Your referral
  • Results for relevant tests
  • A list of all medications that you are currently taking
  • A list of any known drug allergies and the symptoms you may have from taking these medicines

Do we send appointment reminders?

Yes, if we have your mobile phone number we send appointment reminders via SMS on behalf of your gastroenterologist. We send these 5 days prior and ask that you confirm by answering Y or N to cancel within 24 hours of receiving the SMS.

We do send confirmation SMS for all appointment types.

What should I expect during first visit?

Your Gastroenterologist will study your files from your doctor and may prescribe some diagnostic tests for you. During your initial visit, they will explain any specific procedure needed, help you visualise the results and go over the risks.

What fees are involved in a consultation?

Each individual Gastroenterologist sets their own fees. Fees will generally differ depending on whether you present for an initial (first) consultation, or a follow-up consultation. The fee involves a Medicare rebate (payable by the government) as well as an extra out-of-pocket expense. This out-of-pocket expense is usually around $100-150.

How do I pay for my consultation?

EFTPOS/ Credit Card is the preferred method of payment.

What if I need to cancel my consultation?

Your gastroenterologist and our practice understand that sometimes things come up that are outside of your control. Please provide as much notice as possible (preferably at least 24 hours), as this appointment time could be offered to another patient. Please be advised that if you reschedule an appointment you will be offered the next available appointment with your gastroenterologist. If you do cancel your appointment within 24 hours of your appointment time or do not arrive for your appointment you may be charged a cancellation fee.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Your gastroenterologist and our staff follow strict confidentiality requirements regarding your medical records.

How to book a consultation