ALL precautions are in place to ensure continued safety of staff, patients and doctors 

PENNANT HILLS GASTROENTEROLOGY - COVID POLICY  updated 11/10/2021

With the easing of restrictions across Greater Sydney from 11/10/2021 we are adopting a cautious approach and the following conditions will apply for any patients attending for  consultation at this Centre.    ​​

Consultations are preferred as Teleconsultation by phone or Zoom for returning patients wherever possible.   Face to face consultations may be arranged for new patients who are fully vaccinated  after discussion with our reception staff.  Unvaccinated patients will need to present a negative Covid swab  result taken within 72 hours of the scheduled appointment  

Please note normal consultation costs apply to teleconsultations and zoom consultations.   

PLEASE CALL THE ROOMS 98752311 IF YOU HAVE ANY CONCERNS ABOUT ATTENDING FOR YOUR CONSULTATION,  DO NOT ATTEND- EVEN IF YOU HAVE HAD A RECENT NEGATIVE C19 TEST RESULT- IF YOU HAVE ANY COLD/FLU SYMPTOMS , BEEN IN ANY COVID HOT SPOTS OR HAVE ANY CLOSE C19 CONTACTS    

 

Whilst some patients may attend for consultations by prior arrangement, please note the following precautionary conditions restricting Entry to our practice- PLEASE CALL US PRIOR TO ATTENDING IF YOU HAVE ANY CONCERNS.

  • MASKS ARE REQUIRED TO BE WORN  if our waiting room is full and you are unable to maintain adequate social distancing.  If you do not have your own mask, please ask receptionist to provide one for you

  • QR code SHOULD BE SCANNED and shown to reception staff on entry- or record your name on the list of visitors at the front reception desk

  • Proof of vaccination should be shown to reception staff on entry

  • If you are feeling unwell, have any respiratory symptoms or fever-Please remain in your car, call us 0298752311 and we will assess or reschedule your appointment.

  • The patient only to enter waiting room please. – if an interpreter is needed then one only person may accompany you.

  • Maximum 4 patients are permitted in the waiting room at any one time.  If the waiting room is full, please remain in your car until space allows.  Call us on 02 98752311 to advise you have arrived. Sit well spaced from other patients in the waiting room.  [Seats placed together are for patients in the same family who travel together ]

  • Use Hand Sanitiser provided before entering the waiting room.

Please be aware of individual precautions you can take :

  • Follow C19 protocols and Self-isolate for 14 days if you have any Covid 19 risk factors - Follow NSW Health guidelines.

  • Wash hands thoroughly and often with soap and water, OR  hand sanitiser 

  • Avoid touching your eyes, nose or mouth, especially with unwashed hands

  • Cover your nose and mouth when coughing or sneezing

  • Avoid close contact with people who have symptoms of respiratory illness

  • If you have symptoms of respiratory infection or have been advised to self-isolate - please do not attend Pennant Hills Gastroenterology or Pennant Hills Day Surgery for consultation or procedure.  Call our rooms 98752311 to advise and reschedule

  • If you have symptoms of fever, cough, sore throat, shortness of breath or other respiratory illness please call Coronavirus Help line : 1800 022 222

  • For further information click here

  • For Chinese speakers click here

Patient Journey & Care Plan

Review/Report
Pre-procedure
Pre-procedure Information
Consultation
Procedure
Post-procedure care
Post Procedure Care
Support
Support
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